How fast is UK delivery?
Orders ship from the UK and usually arrive in 2-3 working days (Mon–Fri dispatch).

Do you offer free UK shipping?
Yes - free shipping over £40. Below this, the rate is shown at checkout.

Do you ship outside the UK?
Yes. We ship internationally. Delivery times and rates vary by destination and will be shown at checkout.

Where do orders ship from?
From our UK hub, so your SPF arrives fresh and fast.

What’s your returns policy?
Change of heart? You have 30 days to return unopened items. Email support@myblockskin.com to start a return.

How do returns work?
1) Contact us → 2) Receive a return label → 3) Send it back. Refunds go to your original payment method once received and checked.

What if my order arrives damaged or faulty?
We’ll make it right. Email us within 7 days with your order number and photos.

Do darker skin tones need daily SPF?
Yes. All skin tones are vulnerable to UVA/UVB damage. Protection is self-care.

Will this leave a white cast on melanin-rich skin?
No. Our clear gel is colourless and cast-free - tested across a wide spectrum of skin tones.

Is it broad-spectrum SPF 50?
Yes - UVA/UVB broad-spectrum SPF 50, dermatologist-tested.

How much should I apply and how often?
For face: use two fingers’ length. Re-apply every 2 hours, and after swimming, sweating or towelling.

Can I wear it under makeup?
Absolutely. The lightweight gel layers seamlessly and dries clear.

What’s inside?
A minimalist, premium formula featuring Cucumber, Vitamin E, Aloe, and Centella Asiatica Extract.

Is it vegan, cruelty-free, and reef-considerate?
Yes - vegan and cruelty-free. We avoid oxybenzone and octinoxate.

Should I buy at Boots or here on our site?
Choose what serves you best: Boots for in-store convenience; our site for bundles, bestsellers, early access and community perks.

Is the formula the same?
Yes - same premium, clear, cast-free SPF.

Sold out?
We make in fresh, careful batches. If a product is out of stock, tap “Notify me” and we’ll email you the moment it’s back.

When’s restock?
Typical restocks land within 1-2 weeks. Exact timing varies by batch and testing.

Maximum order limits?
We may limit quantities to protect fair access during high-demand periods.

I made a mistake with my order-can you help?
Email support@myblockskin.com as soon as possible. We’ll do our best before dispatch.

How fast do you reply?
We aim to respond within 24 hours (Mon–Fri).